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11.2.1
Quick Quiz: Communicating Effectively with Upper Management
Select the appropriate answer for each question. When you are done, click the
button to submit your answers and find out your score.
Which of the following represents a critical communication skill for supervisors?
1.
A.
Inviting management to your annual office Christmas party.
2.
B.
Establishing a good 'grapevine� so you can hear what's going on in the organization.
3.
C.
Informing management early-on about serious problems or concerns that affect them or the organization
before they find out another way.
4.
D.
Recording your conversations with management so you have a record of what was discussed.
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