Taken alone, none of the above factors indicates that an individual is prone to violence. But if an employee exhibits most or all of these traits, it's prudent to conclude that the person may pose a threat.
- From a supervisory standpoint, employees with the above symptoms who are uncharacteristically tardy or absent may merit special attention, especially if they repeatedly leave work without permission. If you notice a drop in a worker's productivity or a sudden pattern of inconsistent performance, that's also a bad sign.
- More obviously, any employee who starts picking fights with coworkers or engages in other disruptive behavior-or who violates rules relating to workplace safety or treatment of colleagues-may need help from the EAP.
- Boost security in your workplace by taking practical steps to spot potential hazards quickly and reduce the likelihood of violence. Aside from hiring security guards and monitoring outsiders' access to work sites, it's also important to train employees at all levels about the warning signs of violence.
- Examples of other steps you can take to increase security include:
- Arranging for adequate staffing on all shifts.
- Installing protective barriers if workers interact with the public.
- Maintaining clutter-free escape routes (free of obstructions such as large furniture).
- Providing employees with security equipment such as alarms and training in the proper use of the security equipment.
- Responding to any violence with consistent and thorough follow-up that includes an investigation and appropriate action.
- Training employees in conflict resolution and nonviolent responses to conflict on the job.